Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using the Butler Connect AI website at butlerconnectai.com (the "Site") or any services provided by Butler Connect AI LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
2. Description of Services
Butler Connect AI LLC provides AI-powered front desk communication services, including automated SMS and email responses, lead management, appointment scheduling assistance, and callback handling for businesses. Services are provided on a subscription basis as described on our pricing page.
3. Eligibility
You must be at least 18 years of age and have the legal authority to enter into a binding agreement to use our services. By using our services, you represent and warrant that you meet these requirements.
4. Subscriptions and Billing
Butler Connect AI offers monthly subscription plans. By subscribing, you authorize us to charge your payment method on a recurring monthly basis. Subscriptions automatically renew unless cancelled before the renewal date. All fees are non-refundable except as required by law or as expressly stated in our refund policy.
5. Acceptable Use
You agree not to use Butler Connect AI services to: (a) send spam, unsolicited messages, or harassing communications; (b) violate any applicable laws or regulations including the TCPA, CAN-SPAM Act, or any state telemarketing laws; (c) impersonate any person or entity; (d) transmit any harmful, offensive, or illegal content; or (e) interfere with the operation of our services.
6. SMS Compliance
Clients using Butler Connect AI's SMS features are responsible for ensuring they have obtained proper consent from their contacts before enabling automated messaging. Butler Connect AI provides the technology platform; the client bears responsibility for compliance with all applicable telecommunications laws including the Telephone Consumer Protection Act (TCPA).
7. Intellectual Property
All content, trademarks, logos, and intellectual property on the Site are owned by Butler Connect AI LLC or its licensors. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Butler Connect AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of or inability to use our services. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time for violation of these Terms or for any other reason at our sole discretion. You may cancel your subscription at any time through your account settings or by contacting us.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Colorado.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised date. Continued use of our services after changes constitutes acceptance of the new Terms.
13. Contact Us
Butler Connect AI LLC
Colorado, United States
Email: [email protected]